Processing of Personal Data

Processing of Personal Data

PERSONAL DATA PROCESSING INFORMATION NOTICE

As Silver Glass Group (“Company”), we attach great importance to the protection of your personal data. This Information Notice has been prepared in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”) to inform you about the purposes, methods, and legal grounds of processing your personal data, as well as your rights.

1. Processed Personal Data

Within the scope of our website, communication channels, and service processes, the following personal data may be processed:

  • Full name

  • Phone number

  • Email address

  • IP address and device information

  • Requests, messages, and quotation details

2. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Responding to your inquiries and communication requests

  • Managing quotation, sales, and service processes

  • Ensuring customer satisfaction

  • Analyzing and improving website usage and performance

  • Fulfilling legal and regulatory obligations

3. Method and Legal Basis of Data Collection

Your personal data are collected through:

  • Website contact and quotation forms

  • Email, phone calls, and other digital communication channels

using automatic or partially automatic methods.

Personal data are processed based on the legal grounds specified in Article 5 of KVKK, including:

  • Processing being necessary for the establishment or performance of a contract

  • Fulfillment of the Company’s legal obligations

  • Legitimate interests of the data controller, provided that fundamental rights and freedoms are not harmed

4. Transfer of Personal Data

Your personal data may be shared, limited to the purposes stated above, with:

  • Authorized public institutions and organizations

  • Competent authorities where required by law

  • Technical service providers (hosting, software, infrastructure)

in compliance with applicable legislation.

5. Retention Period of Personal Data

Personal data are retained for the period required by the purpose of processing and the retention periods stipulated by relevant legislation. Upon expiration of these periods, personal data are deleted, destroyed, or anonymized.

6. Rights of Data Subjects

Pursuant to Article 11 of KVKK, data subjects have the right to:

  • Learn whether their personal data are processed

  • Request information regarding processed personal data

  • Request correction of incomplete or inaccurate personal data

  • Request deletion or destruction of personal data

  • Claim compensation for damages arising from unlawful processing

You may submit your requests regarding these rights by contacting us.